In accordance with Rule 3(1)(b) of the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, merchants are strictly prohibited from listing, hosting, or selling:
1. Narcotics & Drugs: Cannabis, weed, ganja, psychotropic substances, or prescription drugs without licensed statutory retail permissions under the NDPS Act, 1985.
2. Weapons & Explosives: Firearms, ammunition, air guns, military knives, or hazardous explosive pyrotechnics under the Arms Act, 1959.
3. Adult & Obscene Material: Pornographic goods, sexually explicit products, or human escort services.
4. Counterfeit Currency & Financial Fraud: Fake bank notes, cloned debit/credit cards, hacked software, betting, or unregulated gambling.
5. Wildlife & Endangered Goods: Animal skins, ivory, rare species prohibited under the Wildlife Protection Act, 1972.
6. Tobacco, Vapes & Alcohol: E-cigarettes, nicotine liquids, or unlicensed liquor.
1. Automated AI Keyword Shield: Any listing containing prohibited terms is automatically rejected at the API level.
2. Notice & Takedown: If any illegal product is reported to grievance@dukaanbot.in, DukaanBot will disable the offending merchant within 24 hours and cooperate fully with Indian cybersecurity & police authorities.
3. Zero Platform Liability: DukaanBot operates strictly as a neutral technology intermediary. All legal, civil, and criminal liability rests entirely on the individual merchant who attempts to list unauthorized merchandise.